Increase your company’s productivity and
profitability with our HR Solutions. We understand
that employees need more than just a paycheck.
ESG can manage your daily HR administrative details,
in addition to compliance and employee issues,
so you can focus on your business.
Personalized Support
One primary contact, a Client Service Representative
(CSR), helps you resolve all of our HR issues.
Your CSR will be available to you on-site or
by phone at anytime. Your CSR is a professional
at managing employee needs and will ensure that
you remain in compliance with all applicable
federal and state regulations. Your CSR will
provide you with you with information on issues
such as wrongful termination and sexual harassment
and make sure that you are in compliance with
the Family Medical Leave Act and COBRA.
Human Resources Solutions
In addition to our payroll solutions, ESG offers
the following HR services:
- Assist with implementing a progressive
discipline policy to reduce possible
legal exposure and/or unemployment
- Assist with proper hiring, firing and
appropriate disciplinary actions to reduce
legal exposure
- Assist in compliance with federal and
state employment regulations (e.g. Wage
and Hour, Family and Medical Leave)
- Assist with internal investigations (e.g.
harassment, employee theft)
- Assist in developing job descriptions
and performance management systems
- Consult and advise on policies and procedures
(e.g. drug and alcohol testing,
harassment, vacation, PTO, email and Internet
usage)
- Personalize an on-site introduction to
ESG for employees as well as an
introduction and review of a customized employee
orientation handbook
- Conduct management and employee training
on issues such as sensitivity
(harassment), progressive discipline, workplace
violence, performance
appraisals, recruitment
- Respond to requests and verification
of employment information
- Assist with Employer defense of unemployment
through preparation of testimony and documentation
for hearing
Unemployment Compensation/Claims Administration
- Process and file responses to claims
- Help prepare client in contesting unnecessary
claims
- Maintain records on separation issues
- Provide customized reports
- Act as “Employer of Record” with
signed Power of Attorney (POA)
Benefits Administration
- Offer benefits
that include but are not limited to: Health,
Dental, Vision, 401(k), Group Term Life, Flexible
Spending Accounts, Health Savings Accounts, Supplemental
Insurance (including Disability), Section 125,
Employee Assistance Program and Wellness Programs
- Shop for comprehensive, cost effective benefit
plans
- Track employee eligibility
- Provide on-site
orientation to explain employee benefit plans
- Process enrollments, changes, and benefit terminations
- Administer COBRA for enrolled employees
- Assist
and guide employees with a variety of benefit
situations
- Handle compliance with various benefit
laws
Workers' Compensation/Claims Administration
- Provide claims administration
- Coordinate bills
- Handle inquires
- Maintain files
- Monitor claims
- Establish light duty and return
to work programs
- Assist in minimizing loss time
exposure
- Investigate for potential fraudulent
claims
- Process premium payment on a per payroll
basis
- Educate on how to look for "red flags"
- Provide
monthly customized reports including loss runs
when requested
Safety/Risk Management
- Provide prevention seminars, worksite consultations
and other training customized to your industry
- Maintain OSHA logs
- Provide technical resources
with all safety aspects
- Provide inspections of
work environment to help prevent employee injury
- Provide safety/risk management and client services
such as:
◊ OSHA regulatory compliance
◊ Fire prevention and disaster evacuation
plans
◊ Injury reduction plans
◊ Safety committees
◊ Physical hazards awareness
◊ Electrical safety awareness
◊ Personal protective equipment (PPE)
◊ Right to know hazard communications (MSDS)
◊ Forklift training
◊ New employee safety orientation
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